Privacy policy

Who we are

This website is operated by Foshan Senyuan New Materials Co., Ltd., Room 6, 2nd Floor, No. 15, He Cun Section, West Yuchi Road, He Cun Community, Lishui Town, Nanhai District, Foshan City, Guangdong, China.

For any question about this policy or about your data, write to DEE@SENYUANNAIL.COM. We reply within one working day.

What we collect

Only what you type into a form, plus the technical data any web server records:

• The details you submit: name, company, email, country, and the content of your enquiry — shade count, packaging format, target market, quantities, launch date, and any files you attach.
• Standard server logs: IP address, browser type, the page you requested, and the time of the request.

We do not use analytics tools, advertising trackers, or cookies for tracking. There is no cookie banner on this site because there is nothing to consent to.

Why we use it

• To answer your enquiry and prepare a quote or sample plan.
• To carry out an order, if one follows: production, shipping documents, and the compliance paperwork that goes with the shipment.
• To keep a record of the enquiry so that a colleague can pick it up if the person who received it is away.

We do not sell your data, and we do not add you to a marketing list because you sent an enquiry. If you want product updates, you have to ask for them separately.

Legal basis

We rely on two grounds under the GDPR:

• Legitimate interests (Article 6(1)(f)) — responding to a business enquiry you initiated.
• Performance of a contract (Article 6(1)(b)) — once an order exists, processing the data needed to fulfil it.

If we ever need your data for something beyond these, we will ask you first.

Who sees it

Your enquiry reaches our sales inbox, and is copied to a record we keep of incoming enquiries. Beyond that, data is seen only by:

• Our email provider — the enquiry arrives as an email.
• A messaging notification service — it alerts our sales contact that an enquiry has arrived. The notification contains the enquiry details.
• Service providers who deliver an order, if one follows: freight forwarders, testing laboratories, and the packaging suppliers involved in your shipment.

Each of these receives only what is needed for its function. None of them is permitted to use your data for its own purposes.

Transfers outside the EU

We are based in China, so your data is processed there. Where a service provider is located outside the EU, the transfer is limited to what is necessary to answer your enquiry or deliver your order, and is covered by the provider's contractual data protection terms.

If your organisation requires a specific transfer mechanism before it can share data with a supplier outside the EU, tell us at the start of the enquiry and we will confirm what we can provide.

How long we keep it

24 months from your last contact with us. If an order follows, the commercial documents are kept for as long as accounting and customs rules require, which is longer than 24 months.

After that, enquiry data is deleted. If you ask us to delete it earlier, we will, unless we are required to keep it for a completed transaction.

Your rights

You have the right to:

• ask what data we hold about you, and receive a copy;
• have inaccurate data corrected;
• have your data deleted, where we are not required to keep it;
• object to processing based on legitimate interests;
• ask us to restrict how we use your data;
• complain to a supervisory authority in your country.

To exercise any of these, write to DEE@SENYUANNAIL.COM. We answer within one month, and we do not charge for it.

Automated decisions

There is none. No part of this website profiles you or makes automated decisions about you.

Changes

If this policy changes, the date at the top changes with it. Material changes affecting enquiries already received will be communicated to the address you gave us.

Contact

DEE@SENYUANNAIL.COM

WhatsApp +86 133 9262 8678

Foshan Senyuan New Materials Co., Ltd., Foshan City, Guangdong, China